Shipping

Freight Charges – Australia Wide

Delivery is provided by Couriers Please.  All deliveries can be tracked at all times via their online tracking systems.

We offer three kinds of shipping depending on your location inside of Australia.

Our distribution center is located in Metropolitan Melbourne, therefore most deliveries to Melbourne Metro locations are inside of two days depending on what time you place your order and for Regional/Country deliveries allow 2-3 business days, therefore no priority shipping is available.

Priority shipping is only available for deliveries outside of Victoria.

Standard Shipping - 2-5 business days
Priority Shipping – 2-5 business days
Priority Shipping with Signature - 2-5 business days
Pallet Shipping is available on request.

If you require Priority Shipping and your order is eligible, please select it during the checkout process.

Insurance

We offer insurance on all orders up to the value of $1000 to cover you in the unlikely event that your delivery gets damaged or goes missing during transit.

Delivery Times

Expected time of delivery is typically 2-7 working days depending on your location. 

We do same day dispatch for all in-stock items that are purchased from Monday to Friday, providing the order is placed before midday. Unfortunately it is impossible for us carry all stock items 100% of the time. If an item is ordered that is out of stock we will ensure they are priority goods and will be dispatched as soon as possible.

In the event of a stock item being ordered whilst out of stock the customer will be notified immediately by phone or email.

Courier Deliveries

  • Courier deliveries will only be made to fixed addresses.
  • Goods that are left at unattended premises are the responsibility of the receiver.
  • Please ensure we are aware of any special delivery requirements.